Enterprise engagement models
Structure the relationship around the work that needs to be done.
TQI supports focused assessments, defined projects, platform implementations, managed services, strategic advisory, ongoing enhancement, and blended enterprise engagements.
Relationship
How can an organization engage TQI?
Organizations can engage TQI for a focused assessment, defined project, platform implementation, professional service, managed support relationship, strategic advisory need, or coordinated multi-stage transformation. Scope, responsibilities, schedule, and commercial terms are defined through an approved agreement.
Engagement models
Assessment and advisory
Best for: Organizations that need clarity, independent evaluation, architecture, planning, prioritization, or a roadmap.
- Assessments
- Strategy
- Architecture
- Platform evaluation
- Roadmaps
- Governance
- Fractional leadership
- Decision support
Defined project
Best for: A specific outcome with an approved scope, deliverables, responsibilities, and acceptance process.
- Website
- Portal
- Custom application
- Integration
- Dashboard
- Migration
- Accessibility remediation
- Platform improvement
Platform implementation
Best for: Organizations implementing OmniSphere or one or more TQI products.
- Product configuration
- Experience design
- Integration
- Migration
- Customization
- Training
- Hosting
- Launch support
Managed services
Best for: Ongoing hosting, monitoring, maintenance, administration, technical support, accessibility, analytics, or platform operations.
- Cloud operations
- Platform support
- Monitoring
- Maintenance
- Enhancements
- Customer success
- Accessibility improvement
Strategic technology partnership
Best for: Organizations needing ongoing access to technology strategy, architecture, planning, prioritization, and delivery guidance.
- Fractional technology leadership
- Portfolio planning
- Vendor coordination
- Architecture review
- Program support
- Roadmap management
Blended enterprise engagement
Best for: Complex programs combining assessment, platform, professional services, custom development, data, cloud, and long-term support.
- Multi-stage transformation
- Multiple workstreams
- Phased delivery
- Shared governance
- Ongoing operations
- Continuous improvement
How to choose
Choose according to the decision, not the size of the organization.
- Is the problem sufficiently understood?
- Is the desired outcome defined?
- Is the work focused or multi-stage?
- Does the organization need implementation, ongoing operations, or both?
- Which responsibilities should remain internal, with TQI, or with other providers?
Commercial model
Commercial terms follow the approved scope.
Possible structures may include:
Pricing, rates, minimum commitments, included hours, response times, and legal terms are not displayed here and are addressed only through an approved agreement.
Engagement lifecycle
How an engagement moves from conversation to completion
Initial conversation
Discovery and qualification
Recommended engagement model
Scope and agreement
Delivery and governance
Completion, transition, or continuation
Responsibility matrix
A reusable way to document who owns what
| Responsibility | TQI | Customer | Third party | Shared | Decision owner |
|---|---|---|---|---|---|
| Strategy | Defined per engagement | ||||
| Requirements | Defined per engagement | ||||
| Content | Defined per engagement | ||||
| Data | Defined per engagement | ||||
| Integrations | Defined per engagement | ||||
| Accessibility | Defined per engagement | ||||
| Security review | Defined per engagement | ||||
| Testing | Defined per engagement | ||||
| Training | Defined per engagement | ||||
| Hosting | Defined per engagement | ||||
| Support | Defined per engagement | ||||
| Governance | Defined per engagement | ||||
Responsibility assignments are not universal facts — they are documented and agreed to for each individual engagement, not prepopulated here.
Frequently asked questions
Common questions about engaging TQI
Yes. A focused assessment can help clarify the problem, requirements, risks, and appropriate next engagement.
Yes, when the system, scope, access, responsibilities, and service terms are approved for ongoing support.
Yes. Responsibilities and decision rights should be documented so TQI, internal teams, and other providers can coordinate effectively.
TQI can provide strategic or fractional leadership services according to the organization's needs and the approved engagement.
No. Pricing depends on scope, products, services, responsibilities, requirements, timing, risk, and commercial terms.