TQI Trust Center

Trust requires clear practices, documented responsibility, and continuous improvement.

Explore TQI's approach to security-conscious delivery, privacy awareness, accessibility, cloud operations, responsible technology, support, and governance.

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TQI Trust
Security Privacy Accessibility Cloud & Operations Responsible AI Governance Customer Data

What is the TQI Trust Center?

The TQI Trust Center explains how TQI approaches security-conscious technology delivery, privacy awareness, accessibility, infrastructure, support, governance, responsible AI, and documentation. Specific commitments depend on the product, service, environment, and approved customer agreement.

Trust topics

Where TQI's trust practices apply

Security-conscious delivery

Architecture, access, development, integration, monitoring, documentation, and operational practices appropriate to the engagement.

Privacy awareness

Responsible consideration of how systems collect, use, move, retain, and expose information.

Accessibility

Assessment, design, development, content, testing, remediation, monitoring, and governance.

Cloud and operations

Hosting, environments, monitoring, maintenance, backups, continuity considerations, escalation, and support.

Responsible AI

Human accountability, appropriate data handling, transparency, review, limitations, and approved use of AI-enabled capabilities.

Governance and documentation

Ownership, standards, decision records, review processes, issue management, and continuous improvement.

Customer data and content

Clear distinction between TQI intellectual property and customer ownership of approved content and data.

Security, privacy, accessibility, regulatory, and compliance requirements vary by organization, system, data type, service, jurisdiction, and agreement. TQI does not provide blanket legal or compliance guarantees. Customers should coordinate with their qualified legal, privacy, regulatory, and cybersecurity advisors.

Security

Security-conscious technology delivery

TQI incorporates appropriate security considerations into architecture, identity, access, integrations, development, infrastructure, release, monitoring, and support.

Role-based access
Authentication and identity
Environment separation
Secure integration patterns
Dependency awareness
Monitoring
Update coordination
Technical documentation
Incident escalation
Customer responsibilities

 

Privacy

Privacy awareness across the technology lifecycle

Data-flow understanding
Purpose-aware data collection
Consent and preferences
Access controls
Forms and integrations
Retention considerations
Vendor awareness
Documentation
Customer policy implementation

Accessibility

Accessibility as an ongoing responsibility

TQI approaches accessibility as a combination of design, content, development, testing, remediation, governance, training, monitoring, and continuous improvement.

Explore Accessibility Services

Responsible AI

Responsible use of AI-enabled technology

  • Human accountability
  • Approved business purpose
  • Appropriate data handling
  • Review of generated output
  • Transparency where AI materially affects the experience
  • Evaluation of limitations and risk
  • Accessibility and inclusion
  • Ongoing monitoring
  • No substitution of AI output for qualified legal, medical, financial, regulatory, or security advice

Trust document library

Approved trust and policy documents

Privacy Policy Cookie Policy Terms of Engagement Acceptable Use Policy eCommerce Policy Dispute Policy Collections Policy Security Policy T&L Policy Beracha Fund Grants Policy Sole Source Policy Project Prioritization Policy

Have a security, privacy, accessibility, or governance question?

Contact TQI and identify the product, service, system, or engagement associated with your question.

Submit a Trust Inquiry Contact TQI