Specialty support
When standard support isn't enough.
Rapid Response, White Glove, and Dedicated Employee services give organizations a way to get urgent, premium, or ongoing dedicated attention beyond TQI's standard support channels.
Specialty support options
Rapid Response Services
Rapid Response Services (RRS) are multi-disciplinary teams that operate using RRS principles and a unified command structure.
Who is RRS for? RRS is here to respond to programming, design, and related service projects that need a quick response, with little notice, and have a uniquely small window for completion. We are committed to your urgent needs as if they were our own.
Goal: Accomplish your project mission with an emphasis on immediate delivery.
Hours: 24/7/365
Contact: By phone — call (877) 423-7224 and select the emergency support prompt. By e-mail — [email protected]
Geo services: U.S. and 110 countries
White Glove Services
White Glove Development Services (WGS) are available upon request and come with a premium. All WGS are customized to our clients' processes, wishes, and needs. You set the expectations and we will astound you with our timely performance.
Who is WGS for? White Glove Services are for clients who prefer extra attention and expect the highest level of discretion, service, handling, and communications — beyond what's available in the cooperative community-driven model.
Goal: Consistently meet and exceed client expectations by providing superior, custom communications and delivery services with a touch of unequaled class.
What to expect: Meticulous care, respect, and preferential treatment, along with a dedicated WGS concierge, a 24/7 phone line, and a personalized email attendant.
Hours: 24/7/365
Geo services: U.S. and 110 countries
Note: All WGS work is custom to each client. Please call for a quote.
Dedicated Employees
Dedicated Employees (DDE) may consist of one or more specialized professionals — or teams of professionals — with expertise in marketing, branding, design, finance, operations, software development, process improvement, and more.
Who is DDE for? If you prefer a specific dedicated professional, or team of professionals, assigned to your projects, this option is for you. Affordable plans exist for short-, medium-, and long-term needs.
Goal: Provide affordable, dedicated expertise to accomplish client goals that correspond to their dedicated needs.
Hours: 24/7/365
Contact: By phone — call (877) 423-7224.
Geo services: U.S. and 110 countries
Note: Dedicated packages start at 40 hours monthly for one year and can be as much as 10,000+ hours annually. Please call for a quote.
Not sure which option fits your need?
Call, email, or talk with TQI and we'll help you find the right level of support.