What are TQI’s 3 premium support channels and when should they be used?

  1. Rapid Response Services (RSS) -  RRS teams are multi-disciplinary teams that operate using RSS principles and a unified command structure to respond to Programming, Design & Related Service projects which may arise quickly with little notice, and which may have a small window for completion. This level of service is available upon Client’s request. Hours of operation and contact details are:
    • Hours: 24 / 7 / 365 days a year
    • Available via: Phone (877.423.7224 through Emergency Support Prompt), or email us at [email protected]
  2. White-Glove Services (WGS) - White Glove Development Services comes with a premium. All WGS will be provided to the client’s exact specifications. WGS are customized to our client’s wishes and individual needs. You set the expectations and we will astound you with our performance. WGS is for clients who prefer extra attention and expect the highest level of discretion, service, handling, and communications not readily available in cooperative community-driven model. Customized services with anticipatory communications are just the starting point. Expect meticulous care, respect, and preferential treatment along with a dedicated WGS concierge, a dedicated 24/7 phone line and a personalized email attendant. This is what WGS is all about when dealing with custom needs. Call us today to secure a quote: 877.423.7224
  3. Dedicated Employee Services (DES) – This support service consists of one or more specialized professionals or teams of professionals with expertise in marketing, branding, software development, design, finance, operations, process improvement and more. We provide affordable, dedicated expertise to accomplish client goals for short, medium, and long-term timeframes. Call today to secure a quote on your DES needs: 877.423.7224